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  • Reason why some or all items are not available for order
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Reason why some or all items are not available for order

If articles either do not appear in the store at all or cannot be ordered, this can be due to various causes. Here is an overview that you should check for this.

Possible reasons for this are:

  • The article variant is locked
  • An article must have at least one variant
  • In the trade fair settings, the softclose or hardclose date is in the past.
  • In the article properties, a different date is specified from which the article should no longer be orderable, which is in the past
  • No more stock available: A quantity specification is stored in the variant properties. If the total sum of the ordered articles corresponds to the total available quantity, the article is no longer available
  • If the article is stand-dependent, but no stand has been assigned to the exhibitor, the article is also not available for order.
Availability of store items
  1. Grayed out variations are currently locked
  2. If the ordered quantity is equal to the total available quantity, the item is no longer available for order

last changed at: 05.02.2022

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